01 · Readiness
Create a continuously current AI foundation
Unify EHRs, SharePoint libraries, policies, legacy binders, and operational workflows in a dynamically maintained healthcare knowledge layer.
What do I need to know before scheduling this patient?
Scheduling
Locations
Procedures
Referrals
Policies
Patient Access
Searching organizational knowledge
Sherlock EKOL · The Intelligence Backbone
Enterprise knowledge, orchestrated for healthcare AI.
Continuously synchronize fragmented enterprise knowledge and deliver the right context to employees, AI agents, and operational workflows in the moment.
Enterprise Knowledge Orchestration
Make fragmented healthcare knowledge usable by people and AI.
Sherlock EKOL continuously aggregates and synchronizes enterprise knowledge, then uses semantic retrieval and context-aware reasoning to deliver accurate, governed intelligence to employees, AI agents, workflows, and decision systems.
Operational value
Built to improve the work behind every patient interaction.
02 · Consistency
Deliver one answer across every touchpoint
Help human and digital employees use the same approved knowledge instead of relying on disconnected documents and tribal memory.
03 · Scale
Power products without rebuilding knowledge silos
Use one shared intelligence backbone across voice automation, live-agent guidance, access workflows, analytics, and decision support.
How it works
Connect sources. Orchestrate knowledge. Deliver intelligence.
1
Connect fragmented sources
Sherlock EKOL connects knowledge held across EHRs, SharePoint, policy documents, operational systems, legacy binders, and institutional expertise.
2
Synchronize, reason, and govern
Knowledge stays current through continuous operational synchronization, semantic retrieval, and context-aware reasoning rather than static manual curation.
3
Activate in the workflow
The right context becomes available to AVA, PEC Central, Access360 workflows, analytics, and enterprise decision-support experiences.
Connected by design
One product. One connected PEC360 platform.
Powers AVA
Provides the enterprise knowledge used during automated patient voice interactions.
Guides PEC Central
Surfaces contextual knowledge and guidance inside the live-agent workflow.
Connects the platform
Acts as the shared intelligence backbone that makes PEC360 products more consistent, accurate, and scalable.
